Dh88 Baji's Privacy Policy — Your Data, Your Control

Dh88 Baji (dh88-baji.com) places the highest priority on the privacy of its users. This Privacy Policy explains what information we collect, why we collect it, how we keep it secure, and what rights you have.

This policy applies to dh88's website, mobile application, and all digital services. By using our platform, you are automatically subject to this Privacy Policy.

We believe your data belongs to you alone. dh88 only uses information that is necessary to maintain the quality and security of the platform — nothing more is collected, and your data is never sold to third parties.

Dh88 collects information in three main ways — what you provide directly, what is automatically collected during platform use, and what is obtained from third parties for verification purposes.

a) Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Current and permanent address
• National ID or passport number (for KYC)
• Payment method details (bKash/Nagad number, bank account)
• Messages and complaints sent to customer support

b) Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Operating System
• Session duration and activity logs on the platform
• Betting and gaming history
• Records of deposit and withdrawal transactions
• Data from Cookies & Web Beacons

Dh88 uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unrelated reasons.

• Account Management: Securing Registration, Login & Account Protection
• Identity Verification: Completing the KYC process and verifying age
• Payment processing: Processing Deposits & Withdrawals
• Fraud Prevention: Detecting and blocking suspicious activity
• Legal Obligations: Compliance with Regulatory Requirements & Reporting Obligations
• Service Improvement: Improving platform performance and user experience
• Customer Support: Resolving Your Issues & Complaints
• Marketing (with consent): Sending bonuses and offers tailored to your preferences
• Responsible Gaming: Identifying unusual gaming patterns to provide assistance

Dh88 and your personal information Never sold and does not share it with third parties for commercial purposes. However, limited disclosure may occur in the following circumstances:

• Payment processor: Necessary information is shared with payment gateways such as bKash and Nagad to process transactions
• KYC Verification Services: with approved third-party verification services to confirm your identity
• Game Providers: Minimum information required for gameplay shared with licensed game providers
• Legal Obligations: Upon lawful order from courts, government agencies, or regulatory authorities
• Fraud Prevention: Limited data verification against international gaming fraud databases

In each of the cases above, only the minimum necessary information is shared. All partner organizations operate under dh88's strict data protection agreements.

Dh88 uses cookies and similar technologies to enhance your experience on the platform. A cookie is a small text file stored in your browser.

You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the platform to stop working.

Dh88 does not retain data beyond what is necessary. Below are the retention periods for different types of information:

• Account Information: For as long as the account remains active, and for 5 years after closure (as required by law)
• Financial Transaction Records: 7 years after the last transaction
• KYC Documents: 5 years after account closure
• Customer Support Messages: 2 years after the issue is resolved
• Marketing data: Deleted within 30 days of consent withdrawal
• Log Files & Session Data: 90 Days

Once the retention period expires, your data is securely deleted or fully anonymized so that you can no longer be identified in any way.

As a dh88 user, you have clear rights over your own data. Contact us to exercise any of these rights.

To exercise any of your rights, please contact us support@dh88-baji.com. We will respond within 30 days.

Dh88 uses industry-leading security technology to keep your data safe. Multiple layers of protection are in place at every level to guard your information against unauthorized access.

• 256-bit SSL/TLS Encryption: All Data Transmissions Are Encrypted
• Two-Factor Authentication (2FA): An extra layer of security at login
• Firewall & DDoS Protection: Cyber Attack Prevention
• Encrypted database: Stored data is kept in encrypted form
• Regular Security Audits: Periodic audits by third-party security experts
• Access controls: Only authorized personnel have access to the information they need
• Incident Response Plan: A rapid response plan for security breaches

In the event of a security breach, we will notify the relevant regulatory authority and affected users via email within 72 hours.

Dh88 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected by mistake, we will immediately close that account and delete all associated data.

If a parent or guardian suspects their child has created an account on dh88, please contact us immediately support@dh88-baji.com. We will investigate the matter promptly.

Dh88 may update this Privacy Policy when necessary. Depending on the nature and significance of any changes, we will notify you in the following ways:

• Minor Changes: The "Last Updated" date at the top of the page will be revised
• Moderate Changes: A notification will be sent upon login to the platform
• Major changes: You will be notified directly to your registered email or mobile number, at least 14 days before the changes take effect

Continuing to use the platform after any changes takes effect means you accept the updated policy. If you disagree with any change, please withdraw your balance before closing your account.

For any privacy-related questions, complaints, or requests to exercise your rights, please contact our Data Protection Team:

• Email: support@dh88-baji.com
• Live Chat: Click the chat icon at the bottom right of the website (active 24/7)
• Help center: Our Help Center Go to Page

For privacy-related requests, we typically respond within 7 business days for an initial response and 30 Days with a full resolution provided within.