At dh88 Responsible Play — Stay in the Game, Stay in Control

Dh88 is more than just a gaming platform — it's a place where every user's mental well-being and financial safety come first. Responsible gambling isn't just a policy for us; we genuinely care about our players' welfare.

Our platform offers a range of protection tools to help you stay in control of your gaming — from deposit limits to self-exclusion, everything you need is right at your fingertips. These features are free and available at any time.

Dh88 firmly believes that a happy, healthy player is our greatest asset. That's why we continuously improve our systems and support programs to ensure responsible gaming.

Responsible Gaming means enjoying gaming as a form of entertainment while ensuring it does not negatively affect your daily life, relationships, or financial wellbeing.

A responsible gamer:

• Treats gaming as entertainment, not a source of income
• Don't keep playing to try to win back what you've lost
• Play within your budget and respect your limits
• You find spending time with family and friends more important than gaming
• You do not turn to gaming to cope with stress or sadness
• Takes regular breaks
• You know when to stop — and you do

There are certain signs that indicate gaming may be getting out of control. If you notice these signs in yourself or a loved one, take action promptly.

Financial Signs:

Psychological & Behavioral Signs:

Assess your risk level:

The dh88 platform offers multiple protection tools that you can use at any time, free of charge. These are available in your Account Settings or can be activated through the support team.

Setting the right limits for yourself is the first step toward responsible gaming. Follow the steps below:

Sometimes a little distance is what you need. dh88 offers two options — Cooling-Off Period (temporary break) and Self-Exclusion (extended break).

Cooling-Off Period:

• Can be set for any duration from 24 hours up to 6 weeks
• You will not be able to log in or place any bets during this period
• Your existing balance is kept safe and will be available to you once the period ends
• Can be activated directly from Account Settings

Self-Exclusion:

• Accounts can be closed for 6 months, 1 year, or permanently
• Cannot be cancelled before the period ends once activated
• All marketing emails and bonus offers will be completely stopped
• To activate, email support@dh88-baji.com or use the support chat

Dh88 strictly prohibits anyone under the age of 18. We verify age at multiple levels and are committed to preventing minors from accessing the platform entirely.

How we protect minors:

• Age Verification Required at Registration
• Government-issued ID verification through the KYC process
• Suspicious accounts are automatically flagged for review
• Providing information on parental control tools

Advice for parents:

• Use parental control software on your child's device
• Use internet filters to block gaming sites
• Keep your bank or mobile banking app password private
• If your child has created an account, notify us immediately at support@dh88-baji.com

Problem gambling is a real health issue — and you don't have to face it alone. Alongside dh88's own support, there are organizations ready to help you.

dh88's own support:

• Live chat support: Bengali-language support available 24/7
• Email Support: support@dh88-baji.com — response within 24 hours
• Responsible Gaming team: A specially trained team who will listen to you with care and sensitivity
• Gaming History Review: Your full gaming statistics will be provided upon request

Steps to getting support: