Dh88 Baji's Terms & Conditions — Your Rights & Responsibilities

These Terms and Conditions apply to all services, games, betting options, and promotional offers on the dh88 platform. You are required to read these terms carefully before using any services available through the dh88 website (dh88-baji.com) or mobile app.

Dh88 is an internationally licensed online gaming operator. It is solely the user's responsibility to ensure that participating in online gaming and betting is permitted under the laws of their own country.

These terms and conditions have been written in Bengali for the convenience of Bangladeshi users. In the event of a legal dispute, the English version shall be considered final.

To open an account at dh88, you must register with accurate and complete information. Providing false or incorrect details may result in account closure at any time and forfeiture of all balances.

Only one account is permitted per person. If a single person creates multiple accounts, all accounts will be closed and any winnings will be considered void.

As part of KYC (Know Your Customer) verification, dh88 may request the following information:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership (bKash/Nagad screenshot)
• Selfie or live photo verification

Withdrawals may be held until verification is complete. This is a security measure in place to protect all users.

Minimum age to participate in dh88 betting 18 years. No person under the age of 18 may use this platform. Any account found to belong to a minor will be closed immediately and all balances will be forfeited.

Opening an account on dh88 is prohibited in the following cases:

• Countries or regions where online gaming is strictly prohibited
• Individuals who are unable to make informed decisions due to a mental health condition
• Individuals who have been permanently banned from the platform
• Dh88 employees and their immediate family members

Dh88 currently supports the following payment methods: bKash, Nagad, Rocket, and Bank Transfer. All transactions are processed in Bangladeshi Taka (BDT).

Withdrawals must be made using the same payment method used for the deposit. Withdrawals to a different account or through a third party are strictly prohibited.

Dh88 reserves the right to temporarily hold and investigate any suspicious transactions. If money laundering or any other illegal activity is suspected, the relevant authorities will be notified.

Dh88 bonuses and promotional offers are subject to specific terms and conditions. Each bonus offer has its own wagering requirements, validity period, and list of eligible games.

General Bonus Terms & Conditions:

• The wagering requirement for the welcome bonus is typically 5x (you must wager five times the bonus amount)
• Bonuses not used within 30 days of being issued will be automatically forfeited
• Multiple bonuses cannot be claimed at the same time
• Voucher codes cannot be reused once redeemed
• Bonus funds cannot be withdrawn directly — they can only be used for betting

Dh88 reserves the right to modify or cancel any bonus offer without prior notice. If bonus abuse is suspected, dh88 reserves the right to investigate and, where necessary, void the bonus.

All game outcomes on dh88 are determined by a certified Random Number Generator (RNG). Live Casino games are operated in real time and supplied by third-party providers.

For Sports Betting:

• Bets cannot be cancelled for any reason once placed
• If a match is cancelled or abandoned, the bet will be voided and your stake will be refunded
• If a technical error in odds setting is detected, dh88 reserves the right to void the affected bet
• Any account where match-fixing or unusual betting patterns are detected will be subject to investigation

For casino games:

• The RTP (Return to Player) for each game is available in the game's info section
• If your internet connection drops during a round, the outcome will be determined based on the server log
• Dh88 reserves the right to correct any abnormal payouts resulting from a software error

The following activities are strictly prohibited in order to maintain a safe environment on dh88. Violations will result in permanent account closure and legal action where necessary:

• Creating Multiple Accounts — Under the same person's name or from the same device
• Bonus Abuse — Attempting to withdraw bonus funds through unusual betting patterns
• Arbitrage Betting — Exploiting system vulnerabilities to guarantee a profit
• Hacking or System Manipulation — Any form of technical manipulation
• Money Laundering — Using the platform to process illegal funds
• Use of Third-Party Accounts — Placing bets on or transferring funds to another person's account
• Automated Betting Software — Placing bets using bots or scripts

Dh88 reserves the right to temporarily or permanently close any account under the following circumstances:

• Upon evidence of a terms and conditions violation
• Upon failure of KYC verification or submission of false information
• If the account has been inactive for an extended period (over 12 months)
• Upon the account holder's own request
• By court order or government directive

If the user wishes to close their account support@dh88-baji.comEmail us or reach out via live chat. Please withdraw any remaining balance before closing your account.

A monthly maintenance fee may apply to inactive accounts after 12 months. Once the balance reaches zero, the account will be closed automatically.

Dh88 takes responsible gaming seriously. Gaming is meant to be enjoyable — not a solution to financial problems. We provide the following tools for any member to use:

• Deposit Limit — Set daily, weekly, or monthly limits
• Session Time Limit — Set a daily limit on how many hours you play
• Loss Limits — Automatically stops when losses exceed a set amount
• Cooling-Off Period — Take a break from 1 to 30 days
• Self-Exclusion — Self-exclude for 6 months to 5 years, or permanently

If you feel that gaming is having a negative impact on your life, please contact our support team immediately or Responsible Gaming View page.

Dh88 is committed to protecting your personal data. We use 256-bit SSL encryption and never sell your information to third parties.

The information we collect is used solely for the following purposes:

• Account Management & Security
• Payment Processing & Verification
• Compliance with Legal & Regulatory Obligations
• Service Improvement & Customer Support

For more information, visit our Privacy Policy Read.

For any complaints or disputes, please contact our customer support team first. Most issues are resolved within 24 to 48 hours.

How to Submit a Complaint:

1. Submit a complaint via live chat or email (support@dh88-baji.com)
2. Provide the date, time, and full details of the incident
3. Attach relevant screenshots or supporting evidence
4. You will receive a reference number — please keep it safe

If you're not satisfied with the resolution provided by our support team, you have the right to appeal to our licensing authority. Details on this process Help Center available.

Dh88 reserves the right to update these terms and conditions at any time. For significant changes, we will notify users by email or via a platform notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Visit this page regularly and check the "Last Updated" date to ensure you are reading the latest version.

For any questions or comments, feel free to reach out to us:

• Email: support@dh88-baji.com
• Live Chat: Active 24/7
• Help Center: help-center